If you are in any way unhappy with your item, please contact us immediately. We respect all of your rights under Distance Selling Regulations (DSR) and the Sale of Goods Act (SOGA). Effectively, this means that you have the right to return anything you don't like, within 14 days, using the same or equivalent packaging and service as was used to ship it to you.

To return products, please contact us using the form on this website, supplying your name, address, order details, whether you are requesting a refund or a replacement item, the payment method used and also the reason for your return and any other relevant details.
On acceptance of your return we will send you an authorization number, the return address to send your item and the latest date for the return to be accepted.

Please return the product to the address supplied and include your full order details for identification purposes. Please ensure that you return the complete product, undamaged and in good condition including full intact packaging and paperwork.